The Patriot Post

One of the most important aspects of a BDC is the script or word guide that they follow. Most dealerships have their BDC reps follow a...

We have recently released articles in a BDC segment we started and one of the things we’ve been asked is about the importance of...

BDC agents are the jack of all trades. Yes, they’re known for making sure customers are contacted quickly, but a BDC can be used for...

Most dealerships have a series of questions that they ask each of their customers. The problem is, they don’t usually know how to ask...

Wonder if your BDC is contacting customers as often as they should? This BDC call schedule will help make sure you’re ahead of the game...

Ever spend 5+ minutes on the phone with a customer who stands you up for their appointment? It’s no surprise that an appointment made by...

The best thing to do to gain retention in your Service Center and Car Dealership is to FIND A HOOK! Do at least one thing to stand out...

Isn’t it time to switch to a company who puts you first and values commitment, honesty, and transparency? Schedule a demo to find out...

Did you spend most of last year paying for devices you can’t track? Most companies hide from their tracking rates, but PAM’s...